Last week I went to a Wereldveroveraars, or “World Conquerors”, meeting organized by Business News Radio (BNR) about the most important export countries for The Netherlands. The panel hosted Janneke Niessen from Improve Digital, Martijn Bos from Boska and Taco Carlier from Van Moof, who all have valuable experience expanding their businesses internationally. During the panel discussion the question was posed to the panelists how they deal with cultural challenges when doing business overseas. When I heard their answers I asked myself: “Who is culturally the most competent of these people?”Read More
By Theresa Sigillito Hollema
"When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible."
Howard Schultz, Chairman & CEO Starbucks
Drumbeat, rhythm, spirit - Imagine the drumbeat of purpose, the rhythm of why your team exists, the spirit of the purpose expressed in the actions of the team members. Drumbeat, rhythm, spirit…beat ... beat… beat…Read More
By: Nita Korsten
Recently I attended a greatly inspiring talk at Baruch College in New York City. Ian Cook, Chairman, President and Chief Executive Officer of Colgate-Palmolive, disclosed how the company does its business globally. He is a highly genuine, driven and convincing leader who needs potential global leaders to understand what they should do to succeed in the global corporate world:
“Get out of your comfort zone and live and work in cultures other than your own!”Read More
Have you ever found that despite speaking in a shared language such as English, some things get lost in translation? Do you walk away from a meeting wondering, “I’m not sure how that went – did I say something wrong?” Or does your international team have subtle frustrations that keep coming up?
In an illuminating workshop led by Nita Korsten, we will talk about cultural competence in a global workplace, a critical issue for international managers.Read More
By Theresa Sigillito Hollema and Nita Korsten
One of our international clients recently aligned with a strategy of globalization of the supply chain and standardization of their processes with the goal of improved customer satisfaction and cost savings due to efficiencies. This seemed logical and reasonable, until looking deeply at a very decentralized, country driven organization. How would this transformation towards a more interconnected organization happen and was the leadership team ready to become international?
By Julia Root
As many CEOs know (and greatly enjoy the challenge), managing an international business is a complex, multi-faceted operation with demanding stakeholders. On top of keeping oversight of competitive strategy and diverse client needs across the globe, corporate leadership also needs to stay in tune to what’s happening inside the organization and the company culture.Read More
This July, Target, the second-largest discount retailer in the United States, came into the news in a very unfortunate way. Three former employees sued Target claiming they suffered crude harassment, discrimination and retaliation at work, and that Target's management training is culturally offensive. One of Target’s distribution warehouses in Woodland, California had apparently provided its managers with a document titled, “Organization Effectiveness, Employee and Labor Relations Multi-Cultural Tips”. Publicly shared as a result of the lawsuit, the completely misdirected ‘tips’ were actually full of stereotypes regarding workers of Hispanic descent.Read More
While cultural differences between you and your team members or you and your customers may not seem too big, the real problems arising from those differences might be greater than you think. Why? Because a culture clash is most likely not perceived as such, but rather as a personal incompatibility...Read More
There is an increasing amount of competitiveness and interdependency in the world economy. The world of business is becoming thoroughly international as technology enables people to communicate instantly from wherever they are. However, not all employees within an organization have the awareness and readiness to work with people from other cultures.
Read on to find out the challenges faced by cross-cultural teams!